Operating a successful business in the State of California, while navigating State laws, building codes and compliance issues, can be daunting. Disability access is one of today’s hot issues, and understanding your responsibilities and your rights can be confusing.
Recently, the California legislature enacted historic reform to California’s disability access laws. According to the California Chamber of Commerce the reform legislation (SB 1608) is “designed to promote and increase compliance with laws providing equal public access in places of business to individuals with disabilities, while reducing unwarranted litigation that does not advance that goal.”
That sounds great, but how do you keep from getting sued over ADA (Americans with Disabilities Act) and Title 24 compliance, and what should you do if you are being sued?
One of the best ways to keep from getting sued is to make sure your place of business is in compliance, and SB 1608 provides a number of ways to help you as a business owner. These include ensuring compliance, resolving lawsuits early and reducing unwarranted lawsuits.
Your first step as a business owner is to hire a CASp to survey your property and provide an inspection report detailing the findings and recommendations for achieving compliance. A certified access specialist (CASp) is an expert who has been tested and certified by the state in disability access laws.
Surveying your site by a CASp will give you the information you need to make decisions about your place of business and what steps you need to take, if any, to ensure your compliance. After the survey you will be provided with an Inspection Report. If the CASp determines that corrections to your property are needed, the Inspection Report will identify the changes needed and recommend a reasonable timeframe for fixes. Proof of this report gives you the right to a 90-day stay if you are sued and the right to an Early Evaluation Conference to resolve the case.
Once your business structure has been inspected by a CASp, you receive a State-issued certificate signifying your business has been CASp-inspected. This certificate, which you can post at your business, sends the message that your business took proactive steps to comply with disability access laws. It can keep you from being an easy target for lawyers seeking quick money.
I am a certified CASp, and at Casper Development we offer accessibility reports that include an inspection of your property and a detailed Barrier Report identifying the features that do not comply with the ADA and StateTitle 24 accessibility requirements.